
“Jennifer has been a Leadership Coach for my team and me for over a year. Her work with us has been transforming on both a professional and a personal basis. Her background as a behavioralist, combined with her savvy of the modern business landscape have provided us valuable guidance, improving our team interactions, communication, and the way we lead. These skills and her fearless integrity will challenge and bring out the best in any one or any team.”

Jim Dolce
Vice President Systems and Software Development at FUJIFILM North America Corporation

A few of Jennifer's Clients












“Jennifer is one of the most forward-thinking and insightful coaches I’ve had the opportunity to work with. She has challenged some of the top companies in Rochester to be global players. “

Michel Nichols
Michel Nichols
President PLS Solutions
President PLS Solutions

“The human need to reflect and grow personally is easy to lose sight of in the execution of our jobs. As leaders, it is our responsibility to ensure that our people build in time for reflection, self improvement, learning and innovation. This is the essential competitive advantage in the new economy. Jennifer’s Agility3R forum helped me to work though my own self-imposed barriers to this insight amongst many other things. I highly recommend attending one of Jennifer’s round-tables for anyone looking to improve their leadership skills.”

Sean Flaherty
EVP Strategy, ITX Corp
“We surmise that at least 5% of our year over year growth for the last 4 years is attributed to Jenn’s workforce leadership training. The cost/benefit justification for Optimax is a slam-dunk.”

Mike Mandina
President, Optimax Systems Inc
Jennifer Sertl is acutely aware that what happens inside your organization is a result of poor process design or no design at all. She recognizes how important it is that senior management be more intentional in their daily actions and interactions with all business stakeholders. Her methods are aimed at building design or process into the business so that success can be sustained and less vulnerable to chance.”

Herb Ego
VP Business Development, Bristol ID Technologies
“As an executive coach for IT professionals, Jennifer Sertl has good insight into the unique issues those in IT have communicating effectively and building impactful relationships with other Senior Business Leaders. Jennifer has helped me build my confidence and improve my personal presentation style to be a more effective leader and trusted advisor. I appreciate her insight, and focus on IT in particular, as the IT executive roles continue to move towards being a more business savvy partner. I would highly recommend engaging with Jennifer as part of your professional development.”

Lorrie White
VP Global IT, CooperVision
“Jennifer has provided leadership coaching to our teams as well as one on one coaching for myself over the past couple of years. Her model of understanding both individual behaviors and team dynamics provides a very effective method for helping you find the best ways to lead, through better understanding of yourself.
Her honest and forthright feedback can be challenging to accept, but in my case doing so has helped me immensely. I would wholeheartedly recommend Jennifer to anyone seriously interested in either self, or team improvement / effectiveness.”
Her honest and forthright feedback can be challenging to accept, but in my case doing so has helped me immensely. I would wholeheartedly recommend Jennifer to anyone seriously interested in either self, or team improvement / effectiveness.”

Matt Coene
Director of Advanced Development at Fujifilm e-Systems, Inc.

